Security Information

NCUA Warns of Fake Check Scam

Consumers should be on the lookout for fake check scams, the National Credit Union Administration (NCUA) warned yesterday after receiving numerous inquiries from consumers.

There are many versions of a fake check scam. However, the result is the same. Scammers lure consumers into depositing a cashier's check, money order, or other checking instrument from someone that they don't know and wiring or sending money to the scammers. A check may take considerably longer to clear the financial institution that issued it before the funds can be collected. It could take days or even weeks to discover that the deposited check was fraudulent.

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Online Shopping Cyber Tips

Online shopping can be a great solution to save time, but it can also end with identity theft, malware, and other cyber unpleasantness. Rather than letting it ruin your shopping experience, you can take a few simple security precautions to help reduce the chances of being a cyber victim.


When purchasing online; keep these tips in mid to help minimize your risk:

  1. Do not use public computers or public wireless Internet access for your online shopping.
  2. Secure your computer and mobile devices. 
  3. Use strong passwords.
  4. Know your online shopping merchants.
  5. Do not respond to pop-ups.
  6. Do not auto-save your personal information.
  7. Use common sense to avoid scams.
  8. Review privacy policies.

What to do if you encounter problems with an online shopping site:

Contact the seller or the site operator directly to resolve any issues. You may also contact the following:

Excerpt from Bank Security Information Education  



Cyber Security Awareness Tips

Tip 1: Security is everyone's responsibility become part of the human firewall on your personal computer and at work.

Tip 2: Avoiding scams. Be suspicious of unsolicited phone calls, visits, or email messages and do not provide personal information or information about your organization. If you are unsure whether an email request is legitimate, try to verify it by contacting the company directly. Do not use contact information provided on a website connected to the request; instead, check previous statements for contact information.

Tip 3: Make sure to have security software installed and up to date with a current subscription. Remember there are thousands of new malware variants every day.

Tip 4: Back up data and scan systems regularly. It's important to back-up your information so that you can retrieve it in a worst case scenario.

Tip 5: Limit the amount of personal information you post. Do not post information that would make you vulnerable, such as your address or information about your daily routine.

Tip 6: Be smart about using your devices. Don't use your mobile device to store important and sensitive personal information or other information that personally identifies you.


Security Information Videos

Phishing: Don't take the bait!

Identity Theft: Protect Yourself!

Internet Fraud: If it sounds too good to be true, it probably is

Social Media: Be Careful Who You Trust

Play it Safe with Portable Devices


Security is a hot topic in the news and it's critically important. QCU places the highest value on respecting and protecting the security of our Member's data and transactions. To help keep our Members educated, we are pleased to provide five short videos on our website for our Members to review and keep current with the latest security practices.

Remember – A QCU employee will never ask you to provide debit or credit card numbers, or private personal information like Social Security number and account numbers. If there is ever a question regarding this type of phone call always contact your financial institution first.



Notice for your information.


VISA Credit Card Restricted Use Statement

For our Members protection against identity theft and fraud, QCU credit card use is restricted in select countries outside the U.S. Please contact the credit union at (617) 479-5558 prior to travel to ensure card access while away, or if you require assistance. Please note, it is illegal to use  your QCU credit card for the purposes of internet gambling.

Lost or Stolen Card Toll Free Number: 1-800-472-3272


VISA Debit Card/ATM Restricted Use Statement

For our Members protection against identity theft and fraud, QCU debit card use is restricted in several countries and U.S. states. Please contact the credit union at (617) 479-5558 prior to travel to ensure card access while away, or if you require assistance. Please note, it is illegal to use  your QCU debit card for the purposes of internet gambling.


Lost or Stolen Debit Card/ATM Card  Toll Free Number: 1-800-528-2273

International: 1-812-647-9794


Wire Transfer Restrictions

Wire transfer fraud is prevalent in today’s financial environment. To protect Member assets, QCU has instituted some controls in order to assist in identifying fraudulent requests. Additional information or requests may be required during the wire transfer process.


Phishing Scams

If you receive an e-mail claiming to be from QCU or any financial institution, do not give out any personal information or click on any links. These are Phishing Scams. Delete the e-mail immediately. Contact your financial institution if you have any questions or concerns. Remember-QCU will never ask you for your personal information via e-mail, phone or any other communication channel.



Corporate Account Takeover is a growing form of electronic crime where thieves typically use some form of malware, or malicious software, to obtain login credentials to corporate online banking accounts and fraudulently transfer funds from the accounts.  Another means fraudsters commonly employ is phishing, masquerading as a trustworthy entity in an electronic communication or through social engineering to gain access to your sensitive information. Learn more



Quincy Credit Union 100 Quincy Avenue Quincy, MA 02169 Email Phone: (617) 479-5558 Fax: (617) 479-1209
519 Columbian Street Weymouth, MA 02190 Email Phone: (781) 340-7117 Fax: (781) 340-7199 Toll Free: (866) 479-5558

QCU offers financial products and services to individuals who live or work in Norfolk and Plymouth Counties and Dorchester, as well as their families. A $5.00 Primary Share Account is required for Membership. Quincy Credit Union NMLS ID # 407326.