Services

Electronic Services

Home Banking

Anytime, Anywhere Account Access

Wishing you could manage your accounts conveniently even with your busy schedule? With Q-Net Home Banking, you can. Designed with your security and convenience in mind, Q-Net Home Banking provides you with instant access to your accounts 24 hours a day, seven days a week. Best of all, Q-Net Home Banking is free! Sign up today!

• Check Balances/View Transactions
  • Obtain current balance information
  • Review your account history
  • Track deposits, checks, withdrawals and loan payments
  • View copies of checks which have cleared, along with loan account information including interest rates and payment due dates
• View Copies of Cleared Checks
  • No need to order a copy of a cleared check with this unique feature. Now you can view both sides of just about any cleared check for the previous 6 months using Adobe Acrobat
• Open New Accounts
  • With Q-Net Home Banking, you will be able to open accounts such as a Special Share, Vacation or Christmas Club or Certificate of Deposit
• Other Features
  • Transfer Money Between Accounts
  • Initiate a stop payment
  • Forgotten Password Feature
  • Download posted transactions into personal financial management software such as Microsoft Money or Quicken

On-Line Bill Payment

• Available Free to QCU Checking account Members
• Q-Net Home Banking access is necessary for single sign on. Log into Home Banking for instructions on Bill Pay enrollment
• Quick and easy enrollment -- once activated, Members can enjoy the convenience and cost saving benefits of On-Line Bill Pay Service

Security

No matter where or when you access Q-Net Home Banking you will be protected by multiple levels of security.

• Your user ID and password serve as one level
• The second level, is enhanced log in security. A method to identify end users as the true owner of the account by recognizing a digital cookie. If your computer is not recognized, you will be asked to provide a one-time passcode. This pass code can be provided in one of the three methods you choose.        Email - Phone Voice Message - Text
• Sign up once and you're done. Enhanced log in security can only be done when you enroll in Q-Net Home Banking.

To learn more about Enhanced Login Security for Q-Net Home Banking click here.

Electronic Statements (E-statements)

Sign Up Here

• View, print or save your QCU statement on your personal computer
• Receive statements earlier and without waiting for the mail
• Receive e-mail notification that your statement is ready
• Secure method of receiving account information --no risk of mail theft and Q-Net Home Banking Log in required
• 6 months of statements archived for easy retrieval
•  Quick and Easy Enrollment -- Here's how

Starline 24 Hour Account Access Phone System 617-479-4900

• Access your accounts from any landline or cell phone
• Confirm cleared checks, deposits or withdrawals

    Available access methods

•  Touch Tone Menu
•  Voice Recognition
•  Natural Voice Commands
•  Transfer money between accounts, make loan payments