Services

Electronic Services

Home Banking

Anytime, Anywhere Account Access

Wishing you could manage your accounts conveniently even with your busy schedule? With Q-Net Home Banking, you can. Designed with your security and convenience in mind, Q-Net Home Banking provides you with instant access to your accounts 24 hours a day, seven days a week. Best of all, Q-Net Home Banking is free! Sign up today!

• Check Balances/View Transactions
  • Obtain current balance information
  • Review your account history
  • Track deposits, checks, withdrawals and loan payments
  • View copies of checks which have cleared, along with loan account information including interest rates and payment due dates
• View Copies of Cleared Checks
  • No need to order a copy of a cleared check with this unique feature. Now you can view both sides of just about any cleared check for the previous 6 months using Adobe Acrobat
• Open New Accounts
  • With Q-Net Home Banking, you will be able to open accounts such as a Special Share, Vacation or Christmas Club or Certificate of Deposit
• Other Features
  • Transfer Money Between Accounts
  • Initiate a stop payment
  • Forgotten Password Feature
  • Download posted transactions into personal financial management software such as Microsoft Money or Quicken
•  (Microsoft has announced it will discontinue sales of Microsoft Money after June 30, 2009. Microsoft will continue to support services up until January 20, 2011. This includes versions of Money 2007 and later). For more information, visit http://www.microsoft.com/money/fi/osp.mspx.

On-Line Bill Payment

• Available Free to QCU Checking account Members
• Q-Net Home Banking access is necessary for single sign on. Log into Home Banking for instructions on Bill Pay enrollment
• Quick and easy enrollment -- once activated, Members can enjoy the convenience and cost saving benefits of On-Line Bill Pay Service

Security

No matter where or when you access Q-Net Home Banking you will be protected by two levels of security.

• Your user ID and password serve as one level
• The second level, is enhanced log in security. A method to identify end users as the true owner of the account by recognizing a digital cookie
• Sign up once and you're done. Enhanced log in security can only be done when you enroll in Q-Net Home Banking.

Electronic Statements (E-statements)

Sign Up Here

• View, print or save your QCU statement on your personal computer
• Receive statements earlier and without waiting for the mail
• Receive e-mail notification that your statement is ready
• Secure method of receiving account information --no risk of mail theft and Q-Net Home Banking Log in required
• 6 months of statements archived for easy retrieval
•  Quick and Easy Enrollment -- Here's how

Starline 24 Hour Account Access Phone System 617-479-4900

• Access your accounts from any landline or cell phone
• Confirm cleared checks, deposits or withdrawals

    Available access methods

•  Touch Tone Menu
•  Voice Recognition
•  Natural Voice Commands
•  Transfer money between accounts, make loan payments