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Security Information

Social Security Administration and its Inspector General Announce New Online Reporting Form for Imposter Scam Calls

The Social Security Administration, announce the launch of a dedicated online form at https://oig.ssa.gov to receive reports from the public of Social Security-related scams. These scams-in which fraudulent callers mislead victims into making cash or gift card payments to avoid arrest for purported Social Security number problems-skyrocketed over the past year to become the #1 type of fraud reported to the Federal Trade Commission and the Social Security Administration.

To combat these scams, Social Security and the OIG will use the new online form to capture data that will be analyzed for trends and commonalities. The OIG will use the data to identify investigative leads, which could help identify criminal entities or individuals participating in or facilitating the scams. Ultimately, these efforts are expected to disrupt the scammers, help reduce this type of fraud, and reduce the number of victims.

A few reminders about Social Security --they will not:

  • Tell you that your Social Security number has been suspended.
  • Contact you to demand an immediate payment.
  • Ask you for credit or debit card numbers over the phone.
  • Require a specific means of debt repayment, like a prepaid debit card, a retail gift card, or cash.
  • Demand that you pay a Social Security debt without the ability to appeal the amount you owe.
  • Promise a Social Security benefit approval, or increase, in exchange for information or money.

People should never provide information or payment over the phone or Internet unless they are certain of who is receiving it. Social Security employees do occasionally contact people--generally those who have ongoing business with the agency--by telephone for business purposes. If there is a problem with a person’s Social Security number or record, or if a person needs to submit payments to Social Security, the agency will send a letter with instructions and payment options. However, Social Security employees will never threaten a person, or promise a Social Security benefit approval, or increase, in exchange for information or money.

 

Identity Protection

Everfi Identity Protection

 

Cyber Security Awareness Tips

Tip 1: Security is everyone's responsibility become part of the human firewall on your personal computer and at work.

Tip 2: Avoiding scams. Be suspicious of unsolicited phone calls, visits, or email messages and do not provide personal information or information about your organization. If you are unsure whether an email request is legitimate, try to verify it by contacting the company directly. Do not use contact information provided on a website connected to the request; instead, check previous statements for contact information.

Tip 3: Make sure to have security software installed and up to date with a current subscription. Remember there are thousands of new malware variants every day.

Tip 4: Back up data and scan systems regularly. It's important to back-up your information so that you can retrieve it in a worst case scenario.

Tip 5: Limit the amount of personal information you post. Do not post information that would make you vulnerable, such as your address or information about your daily routine.

Tip 6: Be smart about using your devices. Don't use your mobile device to store important and sensitive personal information or other information that personally identifies you.

 

 

Security Information Videos

Phishing: Don't take the bait!

Identity Theft: Protect Yourself!

Internet Fraud: If it sounds too good to be true, it probably is

Social Media: Be Careful Who You Trust

Play it Safe with Portable Devices

 

Security is a hot topic in the news and it's critically important. QCU places the highest value on respecting and protecting the security of our Member's data and transactions. To help keep our Members educated, we are pleased to provide five short videos on our website for our Members to review and keep current with the latest security practices.

Remember – A QCU employee will never ask you to provide debit or credit card numbers, or private personal information like Social Security number and account numbers. If there is ever a question regarding this type of phone call always contact your financial institution first.

 

 

Notice for your information.

 

VISA Credit Card Restricted Use Statement

For our Members protection against identity theft and fraud, QCU credit card use is restricted in select countries outside the U.S. Please contact the credit union at (617) 479-5558 prior to travel to ensure card access while away, or if you require assistance. Please note, it is illegal to use  your QCU credit card for the purposes of internet gambling.

Lost or Stolen Card Toll Free Number: 1-800-472-3272

VISA Debit Card/ATM Restricted Use Statement

For our Members protection against identity theft and fraud, QCU debit card use is restricted in several countries and U.S. states. Please contact the credit union at (617) 479-5558 prior to travel to ensure card access while away, or if you require assistance. Please note, it is illegal to use  your QCU debit card for the purposes of internet gambling.

 

Lost or Stolen Debit Card/Credit Card  Toll Free Number: 1-800-472-3272

Wire Transfer Restrictions

Wire transfer fraud is prevalent in today’s financial environment. To protect Member assets, QCU has instituted some controls in order to assist in identifying fraudulent requests. Additional information or requests may be required during the wire transfer process.

 

Phishing Scams

If you receive an e-mail claiming to be from QCU or any financial institution, do not give out any personal information or click on any links. These are Phishing Scams. Delete the e-mail immediately. Contact your financial institution if you have any questions or concerns. Remember-QCU will never ask you for your personal information via e-mail, phone or any other communication channel.

 

CATO

Corporate Account Takeover is a growing form of electronic crime where thieves typically use some form of malware, or malicious software, to obtain login credentials to corporate online banking accounts and fraudulently transfer funds from the accounts.  Another means fraudsters commonly employ is phishing, masquerading as a trustworthy entity in an electronic communication or through social engineering to gain access to your sensitive information. Learn more

 

 

 
QCU offers financial products and services to individuals who live or work in Norfolk and Plymouth Counties and Dorchester, as well as their families. A $5.00 Primary Share Account is required for Membership. Quincy Credit Union NMLS ID # 407326. Quincy Credit Union ABA Routing and Transit Number: 211385297.
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